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Privacy Notice

Effective: 25 September 2026 · Avowa, Inc. · Contact: privacy@avowa.ai
1. Who we are 2. What we collect 3. Why & our lawful basis 4. Who we share with 5. International transfers 6. How long we keep it 7. Your rights 8. Cookies 9. Complaints 10. Changes
Two different roles. For information about the people who use or evaluate Avowa (account users, prospects, website visitors), Avowa is the controller — this notice covers that. For data our customers put into the platform to be assessed, Avowa acts as a processor on the customer's instructions — that is governed by our Data Processing Agreement, and the customer's own privacy notice applies.

1. Who we are

Avowa, Inc. ("Avowa", "we") is a Delaware corporation providing an AI-trust assurance platform. We are the controller of the personal data described in this notice.

Our privacy lead can be reached at privacy@avowa.ai, or by post at:
Avowa, Inc., 8 The Green, Suite B, Dover, Kent County, Delaware 19901, United States.

2. What we collect

WhoWhat
Account usersName, work email, role, authentication data (stored hashed), and audit logs of activity in the platform.
Prospects & website visitorsName, work email, company, role; demo/contact requests; website and usage analytics.
Customer-uploaded contentWhere a customer uploads documents or connects systems, we process the resulting metadata as a processor — by design we read configuration and metadata, not our customers' end-customer content or source code.

We do not seek special-category (sensitive) personal data and ask customers not to upload it.

3. Why we use it & our lawful basis

PurposeLawful basis (GDPR)
Providing and administering the servicePerformance of a contract
Security, fraud prevention, audit loggingLegitimate interests; legal obligation
Sales outreach and marketingLegitimate interests or consent (by channel/region)
Support and communicationsContract; legitimate interests
Complying with lawLegal obligation

4. Who we share with

We share personal data with vetted sub-processors that help us run the service, under data-protection contracts:

ProviderPurpose
MongoDB AtlasManaged database (data at rest)
AnthropicAI model for document assessment & answering — does not train on data we send (see How Avowa uses AI)
ResendTransactional email delivery
ZohoEmail mailboxes
Amazon Web Services (AWS)Application hosting (compute for the API)
CloudflareCDN, DNS, TLS termination, WAF and the tunnel to our origin — every request to the app and API passes through it

We do not sell or "share" personal data (as those terms are defined under the CCPA). We may disclose data where required by law or to protect our rights.

5. International transfers

We operate a US ⇄ India delivery model and use providers in the United States, so your data may be transferred internationally. Where we transfer personal data from the EEA, UK, or Switzerland to a country without an adequacy decision, we rely on the Standard Contractual Clauses (with the UK Addendum / Swiss amendments as applicable) and appropriate supplementary measures. India transfers are handled in line with the DPDPA. You can request a copy of the relevant safeguards at privacy@avowa.ai.

6. How long we keep it

We keep personal data only as long as it is needed for the purposes above.

7. Your rights

Depending on where you are, you may have the right to access, correct, delete, restrict or object to processing, data portability, and to withdraw consent (GDPR/UK GDPR). Under India's DPDPA you may access, correct, and erase your data and raise a grievance. Under the CCPA/CPRA (California) you may know, delete, and correct your data and opt out of sale/sharing — though we do not sell or share it.

To exercise a right, email privacy@avowa.ai. We'll respond within the time the law allows (generally one month under GDPR). If your data is held because a customer uses Avowa to assess a vendor, we'll route your request to that customer as the controller and assist them.

8. Cookies & analytics

We set no cookies on this website, and we run no analytics or tracking scripts on it. There is nothing to consent to and no banner to dismiss, which is why you have not seen one.

When you sign in to the Avowa application, we store a session token in your browser's localStorage so you stay signed in. That is not a cookie, it is never sent to third parties, and clearing your browser storage or signing out removes it. The application also records audit logs of activity inside your workspace, described in section 2.

9. How to complain

Please contact us first at privacy@avowa.ai. You also have the right to complain to a supervisory authority — in the EEA, your local Data Protection Authority; in the UK, the ICO; in India, the Data Protection Board.

10. Changes to this notice

We may update this notice; we'll post the new version here with a revised effective date and, where appropriate, notify you. This version is effective 25 September 2026.